Privacy Policy

PRIVACY POLICY

Welcome to 366 Infinity Education Academy Private Limited ("Company", "366IEA", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website located at https://www.366infinityea.com/, our mobile applications, and any related services (collectively referred to as the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Platform.

By using this Platform and/or by providing Your information, you consent to the collection and use of the information you disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of the Platform, or from third-party sources.

1.1 Information You Provide

Depending on the services you use, we may collect:

Full name
Username
Email address
Mobile number
Postal address
Service location details
Educational institution, college, or university details
Professional information and specialization (where applicable)
Year of graduation or enrollment
Profile photograph
Government-issued identification documents (eg. Aadhar Card etc)
Information submitted through forms, surveys, support requests, or communications
Any other information voluntarily provided by you

1.2 Account Registration Information

To create and maintain an account, you may be required to provide:

Name
Username
Password
Email address
Educational or professional details
Institution or organization details
Profile image

You are responsible for ensuring that all information provided is true to your knowledge, accurate, complete, and kept up to date.

Where available, you may choose to register or sign in using a third-party service such as Facebook, Google, or similar platforms.

By choosing this option, you authorize us to receive certain information from the third-party platform in accordance with your privacy settings and the applicable terms of that platform.

Your use of third-party login services is subject to the privacy policies and terms of those providers.

1.4 Automatically Collected Information

When you access the Platform, we may automatically collect:

IP address
Device information
Browser type and version
Operating system
Network information
Device identifiers
Usage data
Access dates and times
Pages visited and interactions on the Platform
Referral URLs
Demographic related information
Any other related information

1.5 Cookies and Similar Technologies

We use cookies, pixels, web beacons, and similar technologies to:

Improve user experience
Remember user preferences
Analyze Platform performance
Enhance security
Measure effectiveness of promotional activities

You may disable cookies through your browser settings; however, certain Platform features may not function properly as a result.

Third-party service providers may also place cookies on the Platform, and we do not control such third-party technologies.

2. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

Providing and maintaining the Platform and services
To find third party service providers
Creating and managing user accounts
Processing transactions and subscriptions
Verifying user identity
Facilitating communication between users and service providers
Responding to inquiries and support requests
Improving products, services, and user experience
Conducting analytics and research
Sending service-related notifications
Sending marketing communications and any other promotional use
Detecting, investigating, and preventing fraud or unauthorized activity
Enforcing legal rights and contractual obligations
Complying with applicable legal and regulatory requirements

3. LEGAL BASIS FOR PROCESSING

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Protection of legitimate business interests
Protection of vital interests
Establishment, exercise, or defense of legal claims

4. DISCLOSURE OF INFORMATION

We may share your information with:

4.1 Service Providers

Third-party vendors, consultants, contractors, payment processors, cloud hosting providers, analytics providers, and customer support partners who assist us in operating the Platform.

4.2 Legal and Regulatory Authorities

Government agencies, regulators, courts, law enforcement agencies, or other authorities where required by law or where necessary to protect our rights or the rights of others.

4.3 Business Transfers

In connection with a merger, acquisition, restructuring, financing transaction, sale of assets, or other corporate transaction, your information may be transferred to the relevant entity.

4.4 Professional Advisors

Lawyers, auditors, accountants, insurers, and other professional advisors where necessary for legitimate business purposes.

4.5 Aggregated and Anonymized Information

We may use and share aggregated, statistical, or anonymized information that does not identify any individual.

We do not sell personal information to third parties for their independent marketing purposes.

5. GOVERNMENT IDENTIFICATION DOCUMENTS

Where necessary for account verification, subscription activation, fraud prevention, legal compliance, or security purposes, we may request a copy of a government-issued identification document.

Such documents will be processed solely for the stated purpose and retained only for as long as reasonably necessary or required by law.

6. DATA RETENTION

We retain personal information only for as long as necessary to:

Provide services
Ful fill contractual obligations
Resolve disputes
Enforce agreements
Comply with legal and regulatory requirements

Upon expiration of the applicable retention period, personal information may be deleted, anonymized, or securely archived.

7. INFORMATION SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Misuse
Loss
Alteration
Destruction

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

We will store your username, country and specialty on an unencrypted server. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.

8. USER RESPONSIBILITIES

You are responsible for:

Maintaining the confidentiality of your login credentials and other personal user information
Restricting access to your account
Any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
Ensuring the accuracy of information provided by you and that the same is updated from time to time
Promptly notifying us of unauthorized access or security incidents

You agree to immediately notify us at [support@366 infinity.com] if you suspect any unauthorized use of your account.

366IEA is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

9. YOUR RIGHTS

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict processing
Object to processing
Withdraw consent
Request portability of data
Lodge complaints with competent authorities

Requests may be submitted using the contact information provided below.

10. MARKETING COMMUNICATIONS

You may opt out of receiving promotional communications at any time by:

Clicking the unsubscribe link in emails;
Adjusting account preferences; or
Contacting us directly.

Even if you opt out of marketing communications, we may continue sending important service-related communications.

11. THIRD-PARTY LINKS

The Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of such third parties.

Users should review the privacy policies of any third-party services they access.

12. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in jurisdictions outside your place of residence. By using the Platform, you acknowledge and consent to such transfers, subject to applicable legal safeguards.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page together with the revised effective date. Continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.